Tag: early learning

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Case study: Value of embedded music and wellbeing programs

In December last year Bonkers Beat Music Kinder and the Bonkers Beat programs were featured in a case study in Belonging Early Years Journal (page 26 & 27) – the official industry publication from Australian Childcare Alliance.

The special feature in this edition of Belonging Early Years Journal was a series of service provider case studies. Each case study examined ways four of Australia’s most innovative centres took unique approaches to enhance the quality of the centre. Our very own Bonkers Beat Music Kinder in Aspendale, Victoria was featured as one of these innovative centres!

While we are always so proud of the quality of care delivered at Bonkers Beat Music Kinder, it is extra special to be recognised for the innovative practices embedded in the centre. After all, it is those very practices that contributed to our centre receiving an Excellent Rating under the NQS.

The case study makes note of the philosophies and educational approaches that the Bonkers Beat curriculum draws on, notably Reggio Emilia, Maria Montessori and Howard Gardiner, as well as Kodaly and Orff. It also highlights the incredible power of music, stating “it has been proven that there is no other art form, hobby or activity that can produce the same level of lasting neurological benefits as music”.

The Belonging case study talks about our daily singing and music making, breathing exercises and positive affirmations, stretching and yoga – all designed to lay a strong foundation for children’s lifelong love of learning.

While these elements, that are all part of the Bonkers Beat program available to all centres Australia-wide, enhance outcomes for children and families, they importantly can benefit childcare centres from a business perspective. The Belonging article explains that thanks to a unique point of difference delivered by Bonkers Beat programs, our centre thrives regardless of marketplace challenges.

Every centre is looking for a magic spell to bring success to their centre, but we have found that the magic of music is the answer! Specialised, ongoing training for educators, programs that can be enjoyed at home as well as during care, and an approach to learning that has lifelong benefits – that’s the Bonkers Beat approach and we would like to thank ACA for sharing it with Australia in this case study!

Read the entire case study here: http://belongingearlyyearsjournal.realviewdigital.com/#folio=28

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The Three C’s for Positive Change in 2019

Welcome to 2019! A new year full of opportunities. While we believe that any time of the year is a good time to get set up for success (personally or professionally), the beginning of the year is ideal. After all, it means you can start seeing positive outcomes sooner! So, what are you doing in 2019 to foster success and enhance your centre?

For many, you know you want to see things improve in various areas, but it can be so hard to know where to begin. A simple yet effective thing you can do to assess whether a strategy is worthwhile is assessing it against the Three C’s for Positive Change. That is, will it create positive change for children in your centre? Will it contribute to positive change in your centre’s culture? And will it bring about positive change in your centre’s community?

The Three C’s for Positive Change

When we look at embedding programs, trying a new approach or executing a strategy in centres, we want it to have the farthest positive reach and impact possible, right? So if you can discover or develop one thing that creates positive change in multiple areas in your centre, you’re on to something great!

Let’s look at the three C’s in a little more depth:

Children: What does positive change look like for the children in your centre? We think it looks like enhanced outcomes across the board, including more confidence, engagement with learning and play and resilience, to name just a few.

Culture: Positive change in your centre’s culture comes down to ensuring your educators are happy and fulfilled and feel valued. Is the workplace you have created a positive space where people have the best opportunity to thrive in their work in early childhood?

Community: The community involved with your centre and the relationships between educators and families and children is so vital to the overall success of a childcare centre. Strengthening the engagement and connection between the centre and its community can benefit everyone and provide children with the ultimate foundation for the optimal early childhood experience.

So what can you do in 2019 to set everyone up for a successful and fulfilling year? Whatever you have in mind, assess it against the three C’s and discover whether it’s going to get you your desired result or if you need to develop it further.

And don’t forget, the Bonkers Beat Programs are available to start any time throughout the year but now is the best time to kickstart a fantastic 2019.

The Bonkers Beat programs are proven to enhance every element of your centre so plan this year now to get amazing results in 2019 and beyond.

Now, let’s get stuck into this new year!

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Nature-Inspired gifts for Christmas

If you haven’t had time to plan some Christmas craft for your centre yet, don’t worry – we have you covered! This selection of Christmas craft is engaging yet simple and produce a really great festive gift!

We also like to incorporate natural materials where possible, so you’ll find that some of the requirements for these Christmas craft activities can be sourced from the garden or centre’s surrounds.

Pinecone Christmas Trees

Parents will love to display these works of art! Get as simple or as complex as you like with these pinecone Christmas trees. They are fairly self-explanatory but if you need some guidance in creating them, click here.

Leaf art

We felt so incredibly inspired by the work by artist Elena Nuez and feel that children would love to create something similar. Collect a range of leaves, get painting, arranging and glueing. It’s up to you how Christmas-themed you go with this but you can arrange the leaves to be a Christmas tree or attach them to a circle to make a leaf wreath.

Paper roll reindeer

There’s rarely a shortage of empty paper rolls, so put them to good use by turning them into Santa’s reindeer! A few simple cuts and a black marker will have the legs sorted in no time. Then use some cardboard to create the shape for the head and antlers before drawing on the details. Create a stencil for children to use to create the head and antlers if required for the best result.

Twig Christmas Ornaments

A cutting of cardboard, a selection of twigs strategically snapped to size and a ribbon or pipe cleaner and you can create something this special with children for Christmas!

These are so easy and they look fantastic. For detailed instructions, head here.

Pinecone or Gumnut Ornaments

Adorable and fun to make, you can’t go wrong with something this cute! They’re a little trickier than the other craft activities we have listed here but if you have the extra time, they do look fantastic. Get the full information on creating them here.

Happy Christmas crafting at your centres everyone! If you attempt any of these craft activities, we would love to see the outcome! Share with us on Facebook: www.facebook.com/bonkersbeat

 

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Focus on reflective practice to achieve greater outcomes in 2019

To quote the philosopher John Dewey, “We do not learn from experience … we learn from reflecting on experience”.

What worked for your centre this year? An open day? A program that families and children love? And what didn’t work? Did the flyers at the local cafes attract new families? When undertaking planning for 2019, the first step is to reflect on how this year went and how you can improve. In reflective practice, we must focus on what we did, what our objectives were, what was the outcome, and, most importantly, why did we do it.

What is reflective practice in child care?

Let’s get real — if we keep doing the same thing and we’re not seeing the results we want, then we are wasting our time. To move forward and enhance every aspect of your centre, you need to create a culture of learning through reflective practice. This can be applied to everything that you do as a centre, including your programs, experiences, events, strategies, marketing and more. And while we are discussing now in the context of the end of year planning for next year, reflection should be a part of our practice throughout the year.

Reflective practice is as it sounds — reflecting on our daily, weekly, monthly, yearly experiences in early childhood and learning from them.

“When educators strive to assess and understand the impact of their practice, they are engaging in reflective practice. Developing a culture of learning through this reflective practice drives continuous improvement and focuses attention on quality outcomes for children and families.” – ACECQA

Reflective practice should guide our decision making for the future and gives us the best chance of improving the outcomes for children, families, educators and the centre. We encourage an individual approach to reflective practice as well as reflection in group settings as this can foster productive discussion.

Using reflective practice to plan 2019

Here are a few of the most common challenges faced in early childhood and ways we can use reflective practice to better tackle them in 2019:

1. Daily routines and the flow of the day: If you find you and your educators are spending too much time settling children into the next activity despite your best efforts, it’s time to reflect.

Consider your objective: You want children to transition smoothly between activities.

Reflect: You tried using different times of the day for different activities to make it run more efficiently. You thought this could result in the children being more settled. It hasn’t improved.

Plan: In 2019 you will try using dedicated transitional songs, as used in the Bonkers Beat programs. These have been proven to aid the transition and will help your days flow.

2. Low occupancy at your centre: Attracting more families to centres is currently a common challenge. If your occupancy isn’t where you want it to be, let’s discover what you can do to improve it.

Consider your objective: You want to attract more families to enrol at your centre.

Reflect: You put some flyers at local cafes but didn’t get many leads.

Plan: You’ll continue distributing the flyers but at a few more locations and you will work hard at creating a point of difference to make your centre to stand out. (May we suggest the tried and tested Bonkers Beat programs?!)

3. NQS Rating Assessment: You were hoping to be assessed as Exceeding this year but didn’t get there. Understand how you can achieve this goal.

Consider your objective: You want to improve your centre’s NQS Rating and be assessed as Exceeding in 2019.

Reflect: You have put a lot of effort into your documentation but have realised through your assessment report that you need to focus on a few other NQS areas.

Plan: Create a strategy that directly addresses each of the National Quality areas and is integrated into your curriculum so that it becomes an embedded approach for your centre. (Again, we suggest the Bonkers Beat programs for this too!)

Now is the time to start your reflective practice, so encourage everyone in your team to reflect on the year that was and make notes. It’s important to also reflect on things that went well. What was GREAT this year? Can you do it better still? How can it be done next year? Don’t forget, everyone’s thoughts count and reflecting as a group is essential too.

May 2019 be your best year ever. So keep reflecting and planning to achieve greater results in the future.

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6 Ways to Celebrate Christmas (plus FREE access to the Bonkers Beat songs!)

In case you didn’t realise, it is Christmas in less than six weeks! Have you got the remainder of the year mapped out in your centre? What about your plans for the New Year to get 2019 off to the best start imaginable? Well, you’re in luck. Not only have we got six special Christmas ideas to share with you, but also an extra special gift – free access to the award-winning Bonkers Beat Program!

We are giving you your free access as an early Christmas present, so you can utilise all that it has to offer from now until Christmas Day! Sign up here!

  1. Sing, sing, SING: This festive time of year is a wonderful time to get singing! With free access to Bonkers Beat’s well-loved children’s songs, you have plenty of resources to get children (and staff!) singing all day long and feeling the excitement of this time of year.
  2. Arrange an end of year concert: if you haven’t yet, there’s still time to put together a Christmas concert or end of year presentation with children. Use your free Bonkers Beat access to include three Bonkers Beat songs. It’s simple to implement: just watch the videos, print the words and even enhance children’s engagement with the songs through the suggested provocations. Children will love seeing out the year with such fun, and parents will go away raving about your centre.
  3. Keep it inclusive and diverse: Have a focus on inclusion in your end of year celebrations. Explore Christmas the world over and even talk about the fact that not all cultures celebrate Christmas. Where possible, involve families and educators in discussing how they celebrate during the festive period. These books could help too.
  4. Cooking to celebrate: Christmas and other celebrations often have many different cuisines associated with it. Why not get children exploring this? How do you make the food, what does it symbolise, what do their families eat when celebrating?
  5. Special reflections: As the end of the year approaches, encourage children to reflect. What has been learned this year? How are things different now compared to the beginning of the year? Reflections can relate back to Christmas, other cultural celebrations or the year that was.
  6. Inclusive craft: Fostering a sense of belonging is important all year round, so consider the diversity of your children and families when planning craft. It can be helpful to shift the focus to the giving of gifts and appreciation of family, so making presents for loved ones is a great idea.

And don’t forget to come and get your gift of almost 6 weeks of free access to our Bonkers Beat Programs! If you start embedding our programs immediately, you can see the year out with so many benefits:

  • Parents raving about your centre
  • Educators feeling motivated with improved practical skills
  • An enhanced curriculum that boosts children’s brain development
  • A centre with a fun and stimulating environment
  • Engaged parents and even your entire local community
  • Happy, confident children with tools to learn and express themselves

Discover more about the Bonkers Beat Programs here.

Ready to get started on your free, no obligation, no strings attached trial? CLICK HERE!

 

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Inspiring ways to build collaborative relationships with families

In a busy, fast-paced world, to involve families with your centre when they are already juggling children, work, home duties and many other commitments can be a complex challenge. On one hand, we all understand being time poor, but we also know the positive impact collaborative relationships between centres and families can have on children’s outcomes.

The National Quality Standard has a Quality Area dedicated this very goal; Quality Area 6: Collaborative partnerships with families and communities. Here’s how it is officially defined as per the ACECQA website:

The aim of Quality Area 6 under the National Quality Standard is to recognise that collaborative relationships with families are fundamental to achieving quality outcomes for children and those community partnerships that are based on active communication, consultation and collaboration are also essential.

So, what is a collaborative partnership?

Running events that parents come along to is great, but it’s not quite a collaborative partnership. To be collaborative with families and the community you need to create opportunities for them to contribute to the curriculum and have active input into children’s education at your centre. Thankfully, collaboration doesn’t have to be a huge time-consuming commitment for families.

Many centres continue to struggle with involving families in their Quality Improvement Plan or decision making, but it can be done – and it doesn’t have to be as challenging as you might think. Let’s explore some ways you can inspire families and communities to work with you and your centre.

Simple ways to inspire collaboration

Not only will developing collaborative partnerships contribute positively to children’s outcomes, they can also play a role in the success of your centre and help you achieve an Excellent Rating under the NQS. In fact, services must be able to demonstrate that they provide exceptional education and care in a minimum of three of these six areas

  1. Collaborative partnerships with professional, community or research organisations
  2. Commitment to children that respects, reflects and celebrates culture and diversity, including place of origin
  3. Inclusive partnerships with children and families
  4. Positive workplace culture and organisational values
  5. Practice and environments that enhance children’s learning and growth
  6. Sustained commitment to professional development and support of educators.

Choose three that you want to focus on to get started. For Bonkers Beat, we have always been passionate about engaging families in the curriculum and empowering parents with reinforcing music and wellbeing practices at home.

Therefore, in the application for Excellent Rating, Bonkers Beat nominated three excellence themes, which are very close to our heart:

  • Commitment to children that respects, reflects and celebrates culture and diversity, including place of origin
  • Inclusive partnerships with children and families
  • Practice and environments that enhance children’s learning and growth

What will your three focus themes be?

Once you’ve chosen them, these are simple and achievable ways to start creating some meaningful collaborative partnerships with parents and your centre’s local community:

  • Active events

Social events like a family fun evening, family picnic, movie night, sports event, attending community festivals, or even try a working bee. Not just events where families come and watch. We want it to be collaborative and active rather than passive. A working bee, for example, gets everyone working together — planning, learning and being productive while having fun! Working bees are a fantastic way to bring people together in an active way. Here are some photos from our latest working bee.

  • Effective feedback processes

In addition to fostering an open line of communication with families which is a must, actively ask for their opinions and feedback on a variety of topics. Before making a decision, where possible try to get families involved in the process.

  • Ask for input into the curriculum

Maybe you’re celebrating a cultural date or want to open a discussion about a certain country? Send a note home or post on your service’s Facebook group to invite families to participate by speaking to the children about their culture. Want to talk about different jobs people have? Ask families if they can come and talk to children about their career.

How do you promote collaborative relationships with families at your centre? Share with us on Facebook and let’s continue to inspire one another to deliver the best education possible.

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Why developing a centre philosophy is of vital importance

What makes a centre special and why developing a centre philosophy is of vital importance?  It’s a sum of many things, such as people, culture, values and your mission as an organisation. Together these things make up your centre philosophy. Does your centre have a philosophy? It should!

The Bonkers Beat philosophy grew and developed over a period of time rather than all at once. It began as a simple statement of our values and principles, before growing into our ‘7 Stones’ philosophy that we now share with centres all over the country (and the world). In fact, that ‘7 Stones’ philosophy became one of six overarching achievements for Bonkers Beat Music Kinder in Aspendale receiving the ‘Excellent’ rating from ACECQA.

Special note: If you’re on or around the Gold Coast, check out our ‘7 Stones’ practical early childhood workshop for centre owners and directors on Wednesday 7 November from 9.30am – 1.30pm.

It’s a free event but do register so you don’t miss out!

A centre philosophy is the heart and soul of your service. It gives you, your educators and your families a clear understanding of what your centre stands for and believes in. Let’s explore why your centre needs a philosophy and what it will bring to your service.

Here’s why you should develop a centre philosophy

1. Refine your centre’s vision for everyone

As mentioned above, a philosophy can sharpen your vision. What are you striving to achieve together as a centre? Your philosophy will keep you in check.

2. Ensure educators work in harmony with centre philosophy

If you’re all working with a common goal, you will work together more effectively. A clear philosophy ensures everyone knows what their shared mission is and how they are expected to go about pursuing it.

3. Stand out as a centre

A strong, meaningful philosophy can help families understand what your centre is about and showcase to others what is important to you. Your philosophy becomes a part of your brand and helps you to stand out above the rest. (This has been incredibly true for Bonkers Beat).

4. Enrich your curriculum

Your philosophy isn’t just a piece of paper or some writing in a booklet. It can be actively embedded in your curriculum. The educational programs you choose should work with and enhance your philosophy.

Educators should not only support but enhance, and embrace the centre’s philosophy in everything they do, every day in every practice. And remember, your philosophy as a centre can grow and change with you.

If you’re serious about a meaningful centre philosophy, come along to see how we have developed a childcare centre philosophy that has enriched centres and the lives of educators, parents and children. Discover how the ‘7 Stones’ philosophy has enabled many centres to overcome challenges like occupancy, staff retention and lack of motivation.

This ‘7 Stones’ free workshop takes place next Wednesday, 7 November on Gold Coast, QLD. We’re also taking this event to Sydney in December. This is a rare opportunity to attend a free industry event and network with other dedicated professionals. Perfectly timed ready for you to tackle 2019 with a renewed sense of ambition!

Click here to register now.

 

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The Importance of Information Nights

Before we make any significant decisions, we all tend to seek out as much information as possible. This is particularly true of parents making decisions that will affect their children’s wellbeing and future. It is with this in mind that Bonkers Beat believes in the importance of childcare services hosting information nights, and parents taking the time to head along to them.

Let’s look at what centres should include in an information night, and then we’ll list some things that parents should be engaging with during a centre information session or tour.

Childcare centre information night checklist

Firstly, centre owners and directors may be thinking ‘do I really need to host an information night?’ and the simple answer to that question is YES! That is if you want to show your community and prospective families how your childcare service is a wonderful choice to give children the best start in life…

Here’s what to consider when arranging yours:

Time and date: Make your time and date accessible to your community. Look at what other events are on and avoid any schedule clashes.

Showcase your programs and point of difference: What makes your centre special? And how do you achieve great outcomes for children? Tell families and aim to show them too. Talk about your educational programs, your curriculum, your values and philosophy and how you are the best of the best!

Be open and transparent: Be ready to answer many questions – or better yet, put enough information across that there’s nothing left to ask! Openness and transparency are key to show parents that your centre is dependable, honest and communicative.

Include a tour: Always have time for families to tour the centre. It’s so important for parents to get a feel for space, as they need to discover whether it’s somewhere they feel comfortable with their children spending time. Talk parents through your environments and displays, explaining what children have been learning.

Parents, here’s what to look for

If you’re a parent looking for a childcare service, it can be overwhelming for a few reasons. Firstly, because there are so many options, and secondly, because you want to be 100% certain that your child is in safe, caring hands and receiving the high quality of early childhood education and care possible.

Here’s how to get the most out of a centre’s information night:

Come prepared: Make note of your priorities and values in a centre. Check the website, read the philosophy to ensure it’s in line with your family’s philosophy as well. Write down some questions to make sure you get all the answers you want and don’t leave forgetting things. However, you can always follow up later if you do remember something later.

Engage with the centre: Look around, check the displays, environments and the layout. Explore the outdoor area, crouch down low and see it with a child’s eyes. Make notes in your phone of the things you love, things you aren’t sure about. Be thorough.

Speak to the educators: A casual chat with the educators, manager, director – the more people you speak to, the better! Are they people you feel comfortable with, do they put you at ease?

Look at the facts: Outside of your personal opinions that are forming, look at factual information. Do they have awards or community partnerships? What educational programs are they running in the centre? What is their NQS Rating? What do other families say about them?

An information session should be valuable for both centre and parents, and with a little planning and preparation, everyone will benefit!

At the end of the day, you wouldn’t buy a car without a test drive, so giving families the opportunity to come and explore the place where they could be starting their child’s education is essential.

We are having an Information Night in November

The Bonkers Beat Music Kinder in Aspendale is hosting an Information Night on Thursday 7 November from 7.30pm – 8.30pm. It will include everything we’ve mentioned above to give families all the information they need to make the right decision for their children’s early childhood education. If you are a parent considering a centre in Melbourne’s South-East Bayside area, learn more or register to attend the Bonkers Beat Information Night here.

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Enhancing school readiness in everything we do

As the end of the year fast approaches, it is almost time to say goodbye to 2018 and goodbye to many children at our centres who will be heading off to primary school next year. Preparing children for this huge transition and ensuring their school readiness is the best it can be is such a crucial part of our role in early childhood education. With an innovative strategy in place, we can keep enhancing children’s school readiness right through to the end of their early childhood education experience in everything we do!

Boost school readiness through end of year concerts

While the year is almost over, our efforts toward school readiness don’t have to be! In fact, the end of year concerts for your children can be a powerful platform to give children a self-esteem boost and sense of support that will add to their confidence in moving on to school.

Now is the time to plan. Your end of year concert presents an opportunity to add to your efforts in shaping school ready children.

Why? Music concerts can be an amazing exercise in building confidence and self-esteem in children, allowing children to express themselves through music and movement, bringing community and families together and of course celebrate children’s achievements and letting them know how wonderful they are!

Of course, musical concerts and performance are important for children of all ages, and the sooner you harness the power of music for the children in your centre, the better! We even believe that these benefits can be utilised throughout the entire year – by embedding music into daily routines, and singing songs throughout the year, children can enjoy that confidence, self-esteem, sense of belonging and self-expression every day! Not to mention, the preparation for a concert becomes fun and stress-free.

Focusing on school readiness with School Readiness Funding

Now is also the time to look at how you will get the most out of your School Readiness Funding. The Bonkers Beat programs are featured as an evidence-informed option for your centre to give children the skills they need for a smooth, empowered and confident transition to primary school, along with a range of other programs focused on school readiness.

What all the programs on the School Readiness funding menu have in common, including Bonkers Beat programs, is that they address these three priority areas:

  • communication (language development)
  • wellbeing (social and emotional)
  • access and inclusion.

End of year concerts with a purpose

To add to your end of year concert, optimise engagement and give children the maximum enjoyment out of the experience along with the benefits. Involve children in the planning process, talk about themes that are meaningful to them – did everyone have a favourite event or story that can be at the heart of the concert? Will you focus on Christmas or make the event more about a summary of your year? Can you incorporate many cultures into the event to ensure it’s representative of your centre’s families?

Let us know how you are seeing out the year at your centre and share ideas with us on Facebook or through email – we’d love to feature what you’re doing and inspire one another!

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Tips for centres aiming for Excellence

Engagement is something we frequently talk about in early childhood education. Engaging families, parents, communities, children and engaging our educators. Not only does engagement help you on your centre’s path to an Excellent Rating, but engaged educators are happier, more fulfilled and do their very best work in giving children the best start in life.

One very simple strategy you can use to engage educators in your centre is by keeping alive their passion for early childhood education. How? Industry magazines, article recommendations, participation in industry forums and groups and regular professional development are all perfect to get your educators engaged.

Reading high-quality publications like an Australian Childcare Alliance Queensland’s quarterly magazine – ‘Early Edition’, is a simple way to engage educators on a regular basis. Articles in the latest ‘Early Edition’ include ‘The Magic of Nature Play’, ‘5 Top Tips for Settling Infants’ and ‘Toddlers’ Imaginative Play Project’. Send a link to the publication to your educators and encourage them to have a read and stay excited about their important work.

Early Edition tips for Excellent Rating

There is an article about Bonkers Beat in the latest issue of ‘Early Edition’ where you can discover the strategies on how centres can work towards gaining an Excellent Rating. We share our top four tips in the article – read it here.

As the tips for achieving an Excellent Rating are covered in ‘Early Edition’, we won’t go into great detail here, but if you have been wondering what it takes to reach Excellent Rating, these four tips are an honest insight:

1. Music every single day

Music engages the brain and enhances children’s development. It helps your educators to improve children’s social and emotional skills and overall wellbeing.

2. ‘7 Stones’ Philosophy links to the 7 Quality Areas of the NQF

Over many years we have developed the ‘7 Stones’ Philosophy, with each of these pillars of our philosophy directly connected to a quality area of the NQF.

3. Focus on wellbeing

It’s not a buzzword – wellbeing is crucial for development and we do yoga and meditation every day to improve outcomes for children. Resilience, focus, self-esteem – we achieve so much through our daily wellbeing program and it all ties back to the NQF areas.

4. Educational resources to use at home

The fun of our music and wellbeing programs extends to children’s homes through resources for families, such as music books, CDs, yoga cards. The parental engagement is easily achieved, contributing to a higher NQS Rating, but more importantly to giving children the best start in life.

Keep your educators engaged and excited about early childhood

Continue to encourage educators at your centre to read industry publications, participate in online forums and keep their love of early childhood education alive! You can even challenge educators to discuss things they’ve learned through reading and self-learning, or gather a range of articles each month to share with your team via email or in the staff room.

Head over to ‘Early Edition’s latest issue to read our Excellent Rating tips in depth and get a range of actionable suggestions on how you can work towards improving your NQS Rating at your centre.

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